COOKIE POLICY
> EFFECTIVE: JANUARY 2025
This Cookie Policy explains how Decoherence Ltd (trading as AwardArcade) uses cookies and similar tracking technologies when you visit our website. By continuing to use AwardArcade, you consent to the use of cookies as described in this policy.
1. WEBSITE OPERATOR
1.1 - This website is operated by:
DECOHERENCE LTD
Trading as: AwardArcade
Company Number: 16904882
Registered in England & Wales
2. WHAT ARE COOKIES?
2.1 - Cookies are small text files that are stored on your computer or mobile device when you visit a website.
2.2 - Cookies allow the website to recognize your device and remember certain information about your preferences, settings, and previous actions.
2.3 - Cookies are widely used by website operators to make their websites function correctly and efficiently, as well as to provide useful analytical information.
3. TYPES OF COOKIES WE USE
3.1 - Essential Cookies (Strictly Necessary)
3.1a - These cookies are required for the website to function correctly and cannot be disabled.
3.1b - Essential cookies enable:
- User authentication and secure login
- Session management (keeping you logged in)
- Security features and fraud prevention
- Remembering your ticket selections during checkout
- Processing payments securely
3.2 - Functional Cookies
3.2a - These cookies help personalize your experience based on your preferences.
3.2b - Functional cookies enable:
- Remembering your theme preference (Light/Dark/OLED modes)
- Saving your notification settings
- Keeping you logged in between visits
- Storing language and display preferences
3.3 - Analytics Cookies
3.3a - These cookies help us understand how visitors use our website so we can improve it.
3.3b - Analytics cookies collect:
- Information about which pages are most and least popular
- How visitors navigate through the site
- Error tracking and performance monitoring
- Aggregate usage statistics (all data is anonymized)
3.3c - Analytics data does not identify you personally.
4. HOW TO MANAGE COOKIES
4.1 - You have the right to accept or reject non-essential cookies.
4.2 - Browser Controls
4.2a - All major web browsers (Chrome, Safari, Firefox, Edge) allow you to view, manage, and delete cookies through their settings menus.
4.2b - You can configure your browser to block all cookies or to alert you when cookies are being set.
IMPORTANT:
Disabling essential cookies will prevent core platform functionality from working correctly, including login, payment processing, and ticket purchases.
4.3 - You can delete cookies already stored on your device at any time through your browser settings.
5. CHANGES TO THIS POLICY
5.1 - We may update this Cookie Policy from time to time to reflect changes in our practices or legal requirements.
5.2 - Any changes will be posted on this page with an updated effective date.
5.3 - We recommend reviewing this policy periodically to stay informed about how we use cookies.
Award Arcade is a trading name of Decoherence LTD.
Registered in England & Wales. Company number: 16904882
Questions about cookies or data privacy?
support@awardarcade.com